At HomeTriq, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices concerning the collection, use, and safeguarding of your data when you use our website or services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and delivery address. We collect this information when you create an account, place an order, or communicate with our customer support team.
  • Usage Data: We gather information on how you interact with our website, including pages visited, time spent on the site, and other browsing data.
  • Device Information: We may collect data about the device you use to access our site, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Send you promotional offers and updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and for advertising purposes. Specifically:

  • We use cookies for Meta Ads and Google Ads to deliver targeted advertisements based on your interests and browsing behavior.
  • These technologies help us understand how you use our site, allowing us to improve our services and personalize your experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with:

  • Service providers who assist us in operating our business (e.g., payment processors, shipping companies)
  • Law enforcement agencies or government bodies when required by law
  • Third-party advertisers (in a non-personally identifiable format) for targeted advertising

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Ask us to delete your personal information
  • Opt-out of marketing communications

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Policy on this page

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at riyanluxiwood@gmail.com.